Complaints book

Company Name: NET360 Digital Marketing S.A.C. Tax ID: 20608717171 Address: Av. Las Torres 316, Ate, Lima, Peru Telephone: (051) 981-573 797 E-mail: contacto@NET360.pe Website: www.NET360.pe

Consumer claimant

Please enter your personal details so we can process your claim.

NameYour full name.Example: "Juan José Pérez Quispe". I am a minor.

Type of identity documentChoose the type of identity document you will use to identify yourself.Identity document numberYour identity document number.Example: "12345678".

EmailYour email address so we can respond to your claim.Example: "juan.perez@correo.com". Telephone (Optional)Your phone number so we can respond to your complaint. Home address (Optional)Your home address.Example: "Av. Los Laureles 123, Miraflores, Lima".

Well hired

Please enter the details of the product or service you wish to claim for.

Type of contracted assetChoose whether the complaint is about a product, a service, or both.Product or service descriptionPlease help us identify the product or service you wish to claim on.Example: "ABC brand laptop, model 123" or "Washing machine repair service".I wish to claim a refund for the product or service.

Claim and order

Please tell us about your complaint and what you expect as a solution.

Type of claimChoose "Claim" if the dissatisfaction is with the product or service. Choose "Complaint" if the dissatisfaction is with the service or other aspects unrelated to the product or service.What is your complaint?Please detail the reason for your complaint.What is your order?Tell us what you expect as a solution to your claim.

Privacy information of the data controller

Responsible: NET360 Marketing Digital SAC.

Purpose: Register and manage your complaint in accordance with the regulations of the complaints book.

Conservation: Minimum 2 years from registration, according to applicable regulations.