360 CHAT
Connect your visitors with your team directly from your website.
360 CHAT allows you to display a modern and customizable contact button, present different agents, and direct each conversation to the corresponding WhatsApp channel.
Additionally, it can gather information from visitors before starting a conversation, helping you convert website visits into contact opportunities.
Features of 360 CHAT
Multiple agents
Configure different agents or service areas and allow the visitor to select who they wish to communicate with.
Make it easy to start a conversation directly from your website.
Lead capture
It collects information such as name, email, message, origin page, and selected agent.
Statistics
View information about the contacts generated from your site.
Exporting contacts
Export your leads in CSV format to work with them later.
Personalization
Adapt the chat button, avatar, colors, position, and appearance to your company's visual identity.
Country detection
When enabled, the feature can use information provided by Cloudflare or an external service to identify the visitor's country.
Responsive design
It works correctly on computers, tablets, and mobile phones.
Optimized loading
Use the necessary libraries locally to provide an experience independent of external services.
Your visitors can:
- Choose which agent you wish to communicate with.
- Write your name and message.
- Start a conversation directly via WhatsApp.
- Contact from computer, tablet or cell phone.
Your company can:
- Configure multiple agents.
- Customize the chat's appearance.
- Record the contacts received.
- Check statistics.
- Export the leads.
- Knowing the page from which the contact was generated.
Connect. Serve. Convert. 360 CHAT is a communication solution for WordPress developed by NET360, designed to facilitate contact between website visitors and support teams.
